Return policy

Effective Date: 01/10/2023

Shipping & Return Policy - Refurbished Bazaar

Thank you for shopping with Refurbished Bazaar! We are committed to providing you with a seamless shopping experience. Please review our shipping and return policies below:

Shipping Locations

All products purchased from Refurbished Bazaar will be shipped from either our Kolkata or Delhi store. Our Kolkata store is located at:

Kolkata Store Address:
Review India Building, Nowapara, Sukanta Pally Rd,
Near Fortune Square, Noapara, Sukanta Pally,
Rajarhat, Kolkata, West Bengal 700059

Shipping Costs

  • Free Shipping: For all orders above ₹20,000, we offer free shipping across India.
  • Standard Shipping: For orders below ₹20,000, a shipping fee of ₹250 will be applied.

Processing and Delivery Time

  • Processing Time: Orders are typically processed within 0-1 working day.
  • Shipping & Delivery Time: The expected delivery time is between 7 to 10 days from the date of dispatch, depending on the destination within India.

Return Policy

We value your satisfaction and stand behind the quality of our products. If for any reason you wish to return a product, please refer to our return policy below:

  • Eligibility for Return: Customers can request a return within 7 days from the date of delivery. The product must be in its original packaging and condition.
  • Return Options:
    • In-Store Return: You may return the product to our Kolkata store.
    • Request for Return: If you prefer, you can request a return by contacting our customer service team. We will provide you with a return label, which you should download, print, and attach to the original packaging. The package should then be sent to the provided address.
  • Refund Processing: Once we receive the returned product and confirm it is in its original condition, we will process your refund within 2-3 working days.

Returns, Exchanges, and Refunds for Defective Products

If you receive a product with a manufacturing defect, you can choose to either exchange the product or request a refund within 7 days of delivery. In the case of a refund due to a manufacturing defect, the shipping cost will be deducted from the total paid amount.

Contact Us

If you have any questions regarding our shipping or return policies, please contact our customer service team for assistance.

Thank you for choosing Refurbished Bazaar! We look forward to serving you.

Contact Us:

  • Email: support@refurbishedbazzar.com
  • Call Support Team: +917439066130
  • WhatsApp: +917439066130
  • Generate a support ticket (please login first) here.