Return policy

Effective Date: 01/10/2023

15 Days Return Guarantee:

  1. Initiating a Return:

    • You can return your order within 7 days of receiving it.
    • To start a return, contact us at support@refurbishedbazzar.com.
    • Instructions for the return process will be provided upon acceptance of your return request.
    • Items sent back without prior authorization will not be accepted.

  2. Contact Information for Return/Replacement/Amazon Queries:

    • Email ID: support@refurbishedbazzar.com
    • Contact Number: +917439066130 (Mon-Sat between 10 AM to 7 PM)

  3. Conditions for Return:

    • Applicable products are returnable within the specified window if they are physically damaged, missing parts, defective, or differ from the product description.
    • Return conditions include:
      • The product was not damaged in your possession.
      • The product matches the shipped item.
      • The product is in its original condition with the brand's/manufacturer's box, MRP tag intact, warranty card, and all accessories.
      • Remove personal information from devices before return.
      • Some products may not be eligible for return in cases of buyer's remorse.
      • No additional information is required unless specified.
      • Technician visits may be facilitated for certain products.
      • Company reserves the right to change service methods and eligibility.
      • we accecpt the exchange if product model no. or any features mismatch with product detail page.
      • Kindly create an unboxing video for future reference, highlighting the meticulous safety measures our company has implemented during the packaging of your product. This video will serve as a valuable resource in the event of a return or exchange, providing transparency and ensuring your satisfaction.
      • Payment Gateway Fee and Courier charges will be deducted if you place return.

  4. Return Process:

    • Reimbursement within 7 days from receiving the returned goods.
    • Reimbursement through the same means of payment used for the order.
    • No fees incurred for reimbursement.

  5. Contact Us:

    • Email: support@refurbishedbazzar.com
    • Call Support Team: +917439066130
    • WhatsApp: +917439066130
    • Generate a support ticket (please login first) here.